Privacy Policy
Last updated: [Month DD, YYYY]
This Privacy Policy explains how Paperwork Wingman ('we', 'us') collects, uses, and protects your information when you use our document-analysis service. Because we handle sensitive paperwork, protecting your data is central to how we build the product.
1. Information We Collect
We collect the information you provide and the information needed to operate the service:
- Account information: your name, email address, and password (stored only as a secure hash).
- Documents you upload (such as letters, forms, and notices) and the text extracted from them for analysis.
- Usage information: actions you take in the app, deadlines, and notification preferences.
- Billing information processed by our payment provider; we do not store full card numbers.
- Technical data such as log entries, device/browser information, and approximate location derived from IP address.
2. How We Use Your Information
- To analyze your documents and explain them in plain language.
- To detect deadlines, generate action plans, and send reminders.
- To provide, maintain, secure, and improve the service.
- To communicate with you about your account, security, and support requests.
- To comply with legal obligations and enforce our Terms.
3. Document Storage & Security
Your documents are treated as sensitive. Files are stored privately and are never made publicly accessible. Access to a stored file requires authentication and is granted only through short-lived, expiring links.
We use encryption in transit (TLS) and, where supported by our storage provider, encryption at rest. We restrict internal access to your data to what is necessary to operate the service.
4. AI Processing
To explain your documents, relevant content is sent to our AI processing provider. We send only what is needed to produce the analysis. We do not sell your documents or use them to advertise to you.
5. Data Retention & Deletion
We retain your information for as long as your account is active or as needed to provide the service. You can delete individual documents at any time, and you can delete your entire account from Account Settings.
When you delete a document or your account, we remove the associated files and database records. Backup copies, if any, are purged on a rolling schedule.
6. Sharing & Third Parties
We do not sell your personal information. We share data only with service providers who help us operate the product, under appropriate confidentiality and security obligations, including:
- Cloud hosting and file storage providers.
- AI processing providers used to analyze documents.
- Payment processors for subscriptions.
- Email delivery providers for account and reminder notifications.
7. Your Rights & Choices
Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can exercise many of these directly in the app or by contacting us at [Contact Email].
8. Children's Privacy
The service is not directed to children under 16, and we do not knowingly collect their personal information.
9. Changes to This Policy
We may update this policy from time to time. If we make material changes, we will notify you through the app or by email. Your continued use of the service after changes take effect constitutes acceptance.
10. Contact Us
Questions about this Privacy Policy? Contact [Company Name] at [Contact Email], [Company Address].
This is a placeholder document provided for product readiness. Replace bracketed items such as [Company Name], [Contact Email], and [Jurisdiction] and have it reviewed by a qualified professional before public launch.